About

I’m a senior researcher and designer. 10 years designing services and products for regulated Healthcare and MedTech.

When I’m not at my desk, I have fun running workshops, sharing knowledge and celebrating awards.

Outside of design I work as a digital and paper-cut illustrator, with editorial and commercial projects. See my work

Cristina at her desk reviewing a service blueprint and research synthesis on screen

What I do

Design

  • Service blueprinting and journey mapping
  • Wireframing and prototyping
  • Information architecture
  • Accessible and inclusive design

Research

  • User research
  • User testing
  • Workshop facilitation
  • AI-assisted design workflows

Leadership and process

  • UX strategy
  • Design thinking
  • Agile methodology (SAFe 6)
  • Stakeholder management

Experience

I’ve been working for ten years at Design Group Italia, a long‑established Milanese design studio with multidisciplinary teams and international clients.

Clients
Johnson & Johnson, Fresenius Medical Care, Acteon Group, Generali
Education
Politecnico di Milano, TAG Innovation School, DesignSkolen Kolding
Expertise
User research, Scaled Agile SAFe 6, regulated environments

UX·RX - Designing for healthcare

A collection of insights I’ve gathered designing digital tools in a highly regulated industry, from clinician-facing tools to B2B healthcare platforms.

Part 1The principles: why efficiency beats delight for clinicians Part 2The patterns: designing B2B platforms that hold up under pressure Part 3The field: fast decisions, noisy data and real-world mess